I have been trying to transfer money to my wallet, over two months now. UBA keeps telling me that they are not receiving response from Paystack Titan bank, while zenith is saying no account found. Please I need help.
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I have been trying to transfer money to my wallet, over two months now. UBA keeps telling me that they are not receiving response from Paystack Titan bank, while zenith is saying no account found. Please I need help.
What you are describing is usually a problem between the receiving virtual account provider (Paystack/Titan) and the interbank transfer network, not necessarily your own bank account. InvestNaija likely uses Paystack-Titan virtual accounts for wallet funding. Paystack itself says transfers to PaystaRead more
What you are describing is usually a problem between the receiving virtual account provider (Paystack/Titan) and the interbank transfer network, not necessarily your own bank account.
See lessInvestNaija likely uses Paystack-Titan virtual accounts for wallet funding. Paystack itself says transfers to Paystack-Titan accounts can sometimes fail or become unavailable during network or NIBSS issues.
From your symptoms:
UBA saying “no response from Paystack Titan” → means UBA can see the destination bank but cannot complete handshake/confirmation with the Paystack-Titan gateway.
Zenith saying “account not found” → usually means either:
the virtual account has expired/changed,
InvestNaija disabled the old wallet account,
or Zenith’s network is not resolving the Paystack-Titan account correctly.
This is common with some fintech virtual accounts in Nigeria, especially when:
the app changes payment partners,
your dedicated account was regenerated,
or NIBSS routing is unstable.
What to do:
Open the InvestNaija app and check whether:
your wallet account number changed,
the bank name changed from Paystack-Titan to another bank,
or they generated a new reserved account.
Do not use an old saved beneficiary. Delete the beneficiary completely from:
UBA app
Zenith app
Then add it again manually.
Try another transfer channel:
USSD
internet banking
another bank like Opay, Moniepoint, Access, GTBank
Sometimes one bank resolves Paystack-Titan better than another.
Confirm your KYC status inside the app. Some platforms temporarily disable wallet funding if:
BVN/NIN mismatch,
expired ID,
or pending verification.
Contact InvestNaija support and specifically ask:
“Has my reserved account changed?”
“Is Paystack-Titan funding currently active on my profile?”
“Can you regenerate my wallet account?”
If they delay, request:
an alternative manual funding account,
or direct bank deposit instructions.
Also note that Paystack has reported several recent Nigeria transfer disruptions involving Paystack-Titan and NIBSS delays.
One more important thing: If this has lasted “over two months,” it is unlikely to be a temporary network glitch. It more likely means:
your dedicated account was replaced,
your profile has a backend restriction,
or InvestNaija migrated wallet providers without updating your account properly.
So the fastest resolution is usually getting them to regenerate a new wallet account number for you.