If you were debited for a loan you never applied for, treat it as urgent. This happens sometimes due to unauthorized loan apps, account compromise, or hidden loan subscriptions. Here’s exactly what to do:

🚨 Step-by-Step: What To Do Immediately

1. Contact Your Bank Immediately

Call or visit your bank and report unauthorized loan debit.

Tell them clearly:

You did not apply for any loan

You did not receive any loan credit

You want the loan reversed and blocked

If you’re using apps like:

Opay

PalmPay

Kuda Bank

Moniepoint

Use in-app support immediately.

2. Check Your SMS & Email Carefully

Sometimes:

A loan may have been credited and withdrawn quickly

Someone may have access to your phone or account

Check:

SMS alerts

Email notifications

App transaction history

3. Block All Debit Authorizations

Ask your bank to:

Block loan providers

Block direct debit mandates

Freeze suspicious transactions

This prevents future deductions.

4. Change Your Security Details Immediately

Do this now:

Change bank PIN

Change app password

Remove unknown devices

Enable 2-factor authentication

5. Check If You Installed Any Loan App Recently

Some loan apps:

Give automatic loans

Start deducting without clear permission

Check your phone for apps like:

Instant loan apps

Quick cash apps

Unfamiliar finance apps

Delete suspicious ones.

6. Escalate If Bank Doesn’t Respond

If the bank doesn’t help within 48 hours, report to:

Central Bank of Nigeria

Federal Competition and Consumer Protection Commission

They handle illegal loan practices.

⚠️ Common Reasons This Happens

Unauthorized loan apps

SIM swap fraud

Account compromise

Hidden loan subscription

Someone using your BVN