Your reasoning is understandable, but it’s not fully correct to assume that because you received GTCO dividend, your Zenith Bank dividend must also come automatically.
Let’s break this down properly.
🔑 Key point you’re missing
Each company handles dividends independently through its own registrar.
Guaranty Trust Holding Company Plc → uses a different registrar
Zenith Bank Plc → uses Veritas Registrars Limited
👉 So:
GTCO paying you ✅ does NOT confirm Zenith mandate is working
Each registrar must separately validate your e-dividend details
⚠️ Why others got paid but you didn’t
Here are the realistic causes, ranked by likelihood:
1) ⏳ Payment batching (most common)
Registrars don’t pay everyone at once.
Some investors → paid on May 5
Others → May 6–8
👉 This is very normal in Nigeria
2) ⚠️ Your Zenith mandate not yet activated
Even though you filled the form:
It must be processed by Veritas
If processed after cutoff, you miss this cycle
👉 GTCO worked because their registrar had your details earlier
3) ❌ Name mismatch (very common silent issue)
If:
CSCS name ≠ Bank account name ≠ BVN name
Then:
GTCO may still pay (if their registrar accepted it)
Zenith may reject or hold payment
4) 🔁 Payment returned by bank
Sometimes:
Registrar sends payment
Bank rejects (BVN/name issue)
👉 Result:
You see nothing
Money goes back to registrar
5) 📄 Form processing delay from your broker
You submitted through InvestNaija
Possible issue:
They delayed forwarding to Veritas
Or it’s still pending approval
🧠 Important correction to your assumption
“If mandate has issue, GTCO won’t come”
❌ Not true.
✔ Reality:
Mandate is per registrar, not global
One company can pay you, another won’t
✅ What your situation likely is
Given everything:
👉 80% chance: It’s still processing (you’re just early)
👉 20% chance: Zenith mandate not activated or has mismatch
🧭 What to do (clear action plan)
Step 1 — Wait till tomorrow (very important)
You are still within normal delay window.
Step 2 — If not paid after 48–72 hours
Contact: 👉 Veritas Registrars Limited
Ask:
Is my mandate active?
Was payment made or rejected?
Step 3 — Keep your broker in the loop
Message InvestNaija:
Confirm they submitted your mandate before April 24
📌 Bottom line
You qualified ✔
GTCO payment doesn’t guarantee Zenith payment ✔
Most likely: timing or processing delay ✔
If by Friday you still haven’t received it, then it’s no longer “delay” — it becomes a traceable issue, and I can help you escalate it properly.