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  1. Asked: May 25, 2026In: INVESTING & WEALTH BUILDING

    Can Investors Recover Unpaid Dividends Caused by BVN or Name Mismatch Issues?

    Ochoyoda
    Ochoyoda Educator
    Added an answer on May 25, 2026 at 12:43 pm

    Yes — in Nigeria, if your dividend was not paid because of issues like: BVN/name mismatch, wrong bank details, signature mismatch, unclaimed dividend status, inactive e-dividend mandate, the dividend is usually not lost immediately. It becomes an unclaimed dividend, and you can still recover it afteRead more

    Yes — in Nigeria, if your dividend was not paid because of issues like:
    BVN/name mismatch,
    wrong bank details,
    signature mismatch,
    unclaimed dividend status,
    inactive e-dividend mandate,
    the dividend is usually not lost immediately. It becomes an unclaimed dividend, and you can still recover it after correcting the issue.
    What normally happens
    When a company declares dividends:
    The registrar tries to pay shareholders.
    If payment fails, the money is kept as an unclaimed dividend.
    Once you regularize your records, the registrar can process the backlog of unpaid dividends.
    So yes, you can often receive the old unpaid dividends you missed.
    Important detail: You may not recover “all” forever
    Nigeria now has rules around old unclaimed dividends.
    After a long period (currently around 6 years under the Unclaimed Funds Trust Fund framework), unpaid dividends may be transferred to a government-managed trust fund, though shareholders still retain the right to claim them later through the prescribed process.
    So it is better to regularize early.
    Common causes of unpaid dividends
    Different names on:
    BVN
    CSCS
    bank account
    share certificate
    Wrong account number
    Old signature
    Change of surname
    Multiple shareholder accounts
    Inactive bank account
    What you should do
    Step 1 — Identify the registrar
    Every company has a registrar.
    Example:
    Access Holdings Plc uses Coronation Registrars Limited as registrar.
    The registrar manages dividend payments.
    Step 2 — Request statement/search
    Ask for:
    shareholder statement,
    unpaid dividend status,
    e-dividend update.
    Step 3 — Correct the mismatch
    Usually you submit:
    BVN
    valid ID
    bank details
    CSCS/CHN
    completed e-dividend form
    Step 4 — Wait for revalidation/payment
    Once approved, old unpaid dividends are often credited together or progressively.
    If you invested through a broker
    Sometimes the registrar may ask for:
    your CSCS statement,
    broker confirmation,
    or proof of ownership.
    Since you already mentioned you have a CSCS account, keep your:
    CHN,
    CSCS number,
    broker account details, organized.
    Very important
    If your names differ slightly, it does not always mean rejection.
    Example:
    “Phillips Wealth” vs
    “Phillips O. Wealth”
    may still pass after verification.
    But major differences can block payment until corrected.
    You can also use the official Nigerian e-Dividend portal from the sec.gov.ng to understand the registration/update process.

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