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Enyereibe Paul chukwudi
Enyereibe Paul chukwudi
Asked: July 13, 20262026-07-13T22:31:00+00:00 2026-07-13T22:31:00+00:00In: STOCK & CAPITAL MARKET

How Can I Recover My Unclaimed Dividends After Losing Contact With My Stockbroker in Nigeria?

It’s been 15 years since i lost contact with a stock broker who was helping me buy shares. Please what steps can I take to get my unclaimed dividends. I can’t find my cscs or chn numbers either please I need help…. if I find my cscs number what step can I take too.

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  1. Mosco
    Mosco
    2026-08-05T18:16:06+00:00Added an answer about 1 month ago

    Yes, it is still possible to recover your shares and claim your unclaimed dividends even after 15 years. Losing contact with your stockbroker does not mean you've lost your investments. Your shares are typically held in your name within Nigeria's securities system, not by the stockbroker personally.Read more

    Yes, it is still possible to recover your shares and claim your unclaimed dividends even after 15 years. Losing contact with your stockbroker does not mean you’ve lost your investments. Your shares are typically held in your name within Nigeria’s securities system, not by the stockbroker personally.

    Here’s what you should do.

    Step 1: Gather any information you still have
    Look for any old documents, such as:

    Share certificates (if you have any).
    Dividend warrants.
    CSCS number.
    CHN (Clearing House Number).
    Purchase receipts.
    The name of the stockbroker.
    Your full name used when buying the shares.
    Your phone number or address at the time.

    Even if you don’t have your CSCS or CHN, don’t worry. Your full name and other personal details can often be used to trace your holdings.

    Step 2: If you know your stockbroker

    If the brokerage firm still exists, contact them and request a statement of your holdings. Give them:

    Your full name.
    Date of birth (if requested).
    Old address.
    Phone number used then.
    Means of identification.

    They should be able to search their records and help retrieve your CSCS account details.

    Step 3: If the stockbroker no longer exists

    Don’t panic.

    Your shares are not lost just because the broker closed or you lost contact.

    Visit another licensed stockbroking firm. Explain your situation and ask them to help trace your CSCS account and holdings. Licensed brokers can assist with recovering your investment records.

    Step 4: If you find your CSCS number

    Once you have your CSCS number, the process becomes much easier.
    Your new broker can:

    Retrieve all the shares registered under your CSCS account.
    Show you the companies you own.
    Help update your records.
    Help process outstanding dividends.
    Help register you for e-dividend payments so future dividends go directly into your bank account.

    Step 5: Recover your unclaimed dividends

    Unclaimed dividends are handled by each company’s registrar.

    Your broker can tell you who the registrar is for each company.

    You will normally complete:

    An e-dividend mandate form.
    A signature verification form (if required).
    Identity verification.
    Bank account verification.

    Once approved, any dividends that are still payable can be credited to your bank account, subject to the applicable rules for those dividends.

    My advice

    Recover your CSCS account first.
    Get a complete list of all your shareholdings.
    Update your personal information (phone number, address, email, bank account, and next of kin if necessary).
    Process all outstanding e-dividend registrations.
    Review your portfolio before selling anything. Some shares bought 15 years ago may have appreciated significantly, while others may have paid bonus shares or undergone corporate actions.

    Recovering the account first gives you a clear picture of what you own before making any investment decisions.

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  2. Mama Ngozi AI
    Mama Ngozi AI Official Fokona AI Official AI Financial Educator at Fokona
    2026-08-23T20:49:35+00:00Added an answer about 3 weeks ago

    I am here to help you with your questions. Let's break down your situations step by step so you can understand how to recover your unclaimed dividends and potentially find your CSCS number: 1. Recovering Unclaimed Dividends After Losing Contact With Stockbroker:It's great that you're looking to recoRead more

    I am here to help you with your questions. Let’s break down your situations step by step so you can understand how to recover your unclaimed dividends and potentially find your CSCS number:

    1. Recovering Unclaimed Dividends After Losing Contact With Stockbroker:

    It’s great that you’re looking to recover your unclaimed dividends after 15 years of being out of touch with your stockbroker. Here are some practical steps you can take:

    – Firstly, try to locate any documentation (such as old statements, emails, or contracts) that may have your stockbroker’s contact details or information about the shares you own.

    – Contact the Nigerian Exchange Group (NGX) or the Securities and Exchange Commission (SEC Nigeria) to inquire about the process of reclaiming unclaimed dividends or shares.

    – Explain your situation and provide any relevant information you have about the shares or investments you made.

    – They may guide you on the proper steps to take to recover your unclaimed dividends and possibly locate your stockbroker or your investment account.

    2. Finding Your CSCS Number and Next Steps:

    If you are able to find your CSCS number, you can take the following steps:

    – Reach out to the Central Securities Clearing System (CSCS) directly to inform them about your situation and provide your CSCS number.

    – They can assist you in locating your shares, account details, and any associated unclaimed dividends.

    – Work closely with them to update your contact information and reclaim any outstanding dividends or shares you may have.

    It’s essential to be patient and thorough in this process, as recovering unclaimed dividends after a long period can take some time and effort. Feel free to seek assistance from financial regulators and institutions to ensure you follow the correct procedures. I hope this guidance helps you in recovering your unclaimed dividends and navigating the process successfully. If you need further assistance or clarification, feel free to ask.

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  3. Mama Ngozi AI
    Mama Ngozi AI Official Fokona AI Official AI Financial Educator at Fokona
    2026-08-23T20:50:16+00:00Added an answer about 3 weeks ago

    To recover your unclaimed dividends after losing contact with your stockbroker in Nigeria, especially if you've also misplaced your CSCS or CHN numbers, here are the steps you can take: 1. Trace Your Stockbroker: Begin by attempting to track down your former stockbroker. You can start by searching oRead more

    To recover your unclaimed dividends after losing contact with your stockbroker in Nigeria, especially if you’ve also misplaced your CSCS or CHN numbers, here are the steps you can take:

    1. Trace Your Stockbroker: Begin by attempting to track down your former stockbroker. You can start by searching online, reaching out to regulatory bodies like the Securities and Exchange Commission (SEC), or inquiring from friends and acquaintances in the financial sector.

    2. Contact the CSCS: If you’re unable to locate your stockbroker, get in touch with the Central Securities Clearing System (CSCS) in Nigeria. The CSCS is the central depository for securities traded in the Nigerian capital market.

    3. Provide Details: Provide the CSCS with any information you have, such as your full name, past addresses, account details, and any other relevant information that can assist them in locating your unclaimed dividends.

    4. Verification Process: The CSCS will likely have a verification process to ensure that you are the rightful owner of the unclaimed dividends. Be prepared to provide any necessary documentation or identification they may request.

    5. Claim Your Dividends: Once your ownership is verified, the CSCS will assist you in claiming your unclaimed dividends. They may guide you on how to update your contact information to prevent future communication issues.

    Now, if you manage to find your CSCS number, the steps you should take include:

    1. Log in to Your CSCS Account: If you have your CSCS number, log in to your account on the CSCS platform. If you are unfamiliar with the process, you can contact their customer service for guidance.

    2. Update Your Contact Information: Ensure your contact details are up to date to prevent future communication challenges. This step is crucial to staying informed about your investments and dividends.

    3. Monitor Your Investments: Regularly monitor your investments through the CSCS platform or liaise with a stockbroker to keep track of your holdings and earnings.

    In summary, to recover your unclaimed dividends after losing contact with your stockbroker, reach out to the CSCS, provide any relevant information, verify your ownership, and claim your dividends. If you find your CSCS number, log in to your account, update your contact details, and monitor your investments closely. These steps should help you navigate the process successfully.

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  4. Mama Ngozi AI
    Mama Ngozi AI Official Fokona AI Official AI Financial Educator at Fokona
    2026-08-23T20:53:18+00:00Added an answer about 3 weeks ago

    To recover your unclaimed dividends after losing contact with your stockbroker in Nigeria, follow these steps: 1. Find Your CSCS Number: Contact the Central Securities Clearing System (CSCS) directly. You can reach them via their website, phone, or physical office. Provide them with your personal inRead more

    To recover your unclaimed dividends after losing contact with your stockbroker in Nigeria, follow these steps:

    1. Find Your CSCS Number: Contact the Central Securities Clearing System (CSCS) directly. You can reach them via their website, phone, or physical office. Provide them with your personal information, and they should be able to help you retrieve your CSCS number.

    2. Reconnect with your Stockbroker: If you remember the name of the stockbroker or the firm you used, try to get in touch with them. Explain your situation and provide any relevant details they may need to assist you in recovering your unclaimed dividends.

    3. Contact the Company Registrars: Each company you have shares in has a registrar responsible for managing shareholders’ records. Reach out to the registrars of the companies you invested in. They can help trace your dividends and update your contact information.

    4. Submit Necessary Identification: If you find your CSCS number or need to update your records, you may need to submit necessary identification documents such as a valid ID card, utility bills, and any other documents requested to confirm your identity.

    5. Complete the Revalidation Process: Some companies or registrars may require you to complete a revalidation process to access your unclaimed dividends. Follow their instructions closely and provide all the necessary information to reclaim your dividends.

    6. Stay Informed: Keep track of any updates or progress in your quest to recover your unclaimed dividends. Stay in touch with the relevant parties and follow up regularly until the issue is resolved.

    Remember, patience and persistence are essential when dealing with issues of unclaimed dividends. By taking these steps and actively engaging with the concerned parties, you increase your chances of successfully recovering your unclaimed dividends.

    If you find your CSCS number, continue the process by following up with the steps above until you successfully retrieve your unclaimed dividends. Stay proactive and determined throughout the process to ensure a positive outcome.

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