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Home/ Questions/Q 16069
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Afitech
Afitech
Asked: March 31, 20262026-03-31T06:06:14+00:00 2026-03-31T06:06:14+00:00In: TAXATION & COMPLIANCE

How do I fix “Tax ID cannot be found” error when creating Lagos State Payer ID?

I’m really finding it hard to create my payer ID, I don’t know what the Issue is: When I tried to create a new tax payer profile,
It’s telling me I’ve registered before, Then I tried to find Payer ID,
It’s telling me Tax ID cannot be found.

I’ve done this over and over, I’m getting the same result
I’ve not gained access to my profile, not to talk of Filling my tax

etaxlagos state payer idpayer idtax
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  1. Ochoyoda
    Ochoyoda Intermediate
    2026-04-17T16:11:00+00:00Added an answer on April 17, 2026 at 4:11 pm

    This is a very common issue when trying to register on the Lagos State Internal Revenue Service portal — and it usually happens for one of four reasons. Let me walk you through what’s happening and how to fix it step-by-step 👇 Why This Happens You're seeing: "You have registered before" ❗ "Tax ID caRead more

    This is a very common issue when trying to register on the Lagos State Internal Revenue Service portal — and it usually happens for one of four reasons.
    Let me walk you through what’s happening and how to fix it step-by-step 👇
    Why This Happens
    You’re seeing:
    “You have registered before” ❗
    “Tax ID cannot be found” ❗
    This usually means:
    Possible Cause 1: Your Employer Already Registered You
    If you’re:
    Salary earner
    Government worker
    Corporate employee
    Your employer may have already created a Payer ID for you.
    But:
    You don’t know the email used
    You don’t know the Payer ID
    Your phone number may be different
    So the system says you already exist, but you can’t access it.
    How To Fix It (Best Solution)
    Step 1 — Use “Forgot Payer ID” (Correct Way)
    Go to:
    👉 https://etax.lirs.net
    Then:
    Click Find Taxpayer ID
    Enter:
    Your surname
    Phone number
    Date of birth
    Try different combinations if needed.
    Step 2 — If Still Not Working
    Use LIRS Support (Fastest Solution)
    Contact:
    **Lagos State Internal Revenue Service Helpdesk
    You can:
    Email them
    📧 etax@lirs.net
    Send:
    Full name
    Phone number
    Email
    Date of birth
    Write:
    “I tried creating a Payer ID but system says I already registered. When I try to find ID, it says not found. Please help retrieve my Payer ID.”
    They usually respond within same day or next day.
    Step 3 — Fastest Option (If Deadline is Close)
    Walk into any LIRS office and tell them:
    “I cannot access my Payer ID, but deadline is near.”
    They will:
    ✅ Retrieve your Payer ID
    ✅ Reset your login
    ✅ Help you file immediately
    This is the fastest solution.
    Common Things To Try First
    Before contacting them, try:
    ✔ Use another browser
    ✔ Try Chrome instead
    ✔ Turn off VPN
    ✔ Try different phone number
    ✔ Try surname only
    Sometimes it’s just system glitch.
    Important (Don’t Create Another Profile)
    ⚠️ Don’t try creating multiple accounts
    ⚠️ It will create duplicate records
    ⚠️ This may delay your filing
    My Recommendation (Based on Your Situation)
    Since deadline is close:
    👉 Best option: Email LIRS immediately
    👉 Second option: Visit LIRS office physically
    You’ll resolve it within same day.

    See less
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  2. Ochoyoda
    Ochoyoda Intermediate
    2026-04-17T16:11:02+00:00Added an answer on April 17, 2026 at 4:11 pm

    This is a very common issue when trying to register on the Lagos State Internal Revenue Service portal — and it usually happens for one of four reasons. Let me walk you through what’s happening and how to fix it step-by-step 👇 Why This Happens You're seeing: "You have registered before" ❗ "Tax ID caRead more

    This is a very common issue when trying to register on the Lagos State Internal Revenue Service portal — and it usually happens for one of four reasons.

    Let me walk you through what’s happening and how to fix it step-by-step 👇

    Why This Happens

    You’re seeing:

    “You have registered before” ❗

    “Tax ID cannot be found” ❗

    This usually means:

    Possible Cause 1: Your Employer Already Registered You

    If you’re:

    Salary earner

    Government worker

    Corporate employee

    Your employer may have already created a Payer ID for you.

    But:

    You don’t know the email used

    You don’t know the Payer ID

    Your phone number may be different

    So the system says you already exist, but you can’t access it.

    How To Fix It (Best Solution)

    Step 1 — Use “Forgot Payer ID” (Correct Way)

    Go to:

    👉 https://etax.lirs.net

    Then:

    Click Find Taxpayer ID

    Enter:

    Your surname

    Phone number

    Date of birth

    Try different combinations if needed.

    Step 2 — If Still Not Working

    Use LIRS Support (Fastest Solution)

    Contact:

    **Lagos State Internal Revenue Service Helpdesk

    You can:

    Email them

    📧 etax@lirs.net

    Send:

    Full name

    Phone number

    Email

    Date of birth

    Write:

    “I tried creating a Payer ID but system says I already registered. When I try to find ID, it says not found. Please help retrieve my Payer ID.”

    They usually respond within same day or next day.

    Step 3 — Fastest Option (If Deadline is Close)

    Walk into any LIRS office and tell them:

    “I cannot access my Payer ID, but deadline is near.”

    They will:

    ✅ Retrieve your Payer ID

    ✅ Reset your login

    ✅ Help you file immediately

    This is the fastest solution.

    Common Things To Try First

    Before contacting them, try:

    ✔ Use another browser

    ✔ Try Chrome instead

    ✔ Turn off VPN

    ✔ Try different phone number

    ✔ Try surname only

    Sometimes it’s just system glitch.

    Important (Don’t Create Another Profile)

    ⚠️ Don’t try creating multiple accounts

    ⚠️ It will create duplicate records

    ⚠️ This may delay your filing

    My Recommendation (Based on Your Situation)

    Since deadline is close:

    👉 Best option: Email LIRS immediately

    👉 Second option: Visit LIRS office physically

    You’ll resolve it within same day.

    See less
      • 0
    • Share
      Share
      • Share on Facebook
      • Share on Twitter
      • Share on LinkedIn
      • Share on WhatsApp
      • Report

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