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Anonymous
Anonymous
Asked: March 20, 20262026-03-20T11:22:52+00:00 2026-03-20T11:22:52+00:00In: INVESTING & WEALTH BUILDING

How do I recover my lost shares and unpaid dividends in the Nigerian stock market (NGX)?

How do I retrieve my lost Shares and Dividend

cscs accountdividendngx
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  1. Edith Ejenavwo
    Edith Ejenavwo Contributor
    2026-03-20T14:10:06+00:00Added an answer on March 20, 2026 at 2:10 pm

    Your shares are not lost, they are stored with the Central Securities Clearing System (CSCS). Investors are given a CSCS number, and also a Clearing House Number (CHN). CSCS is Nigeria's central depository for stocks, while CHN is your unique identifier assigned to you upon registering with a stockbRead more

    Your shares are not lost, they are stored with the Central Securities Clearing System (CSCS).

    Investors are given a CSCS number, and also a Clearing House Number (CHN).

    CSCS is Nigeria’s central depository for stocks, while CHN is your unique identifier assigned to you upon registering with a stockbroker. It’s your ID number in the stock market.

    Your shares are stored with the CSCS under your unique CHN.

    Use your clearing house number (CHN)  to log into the CSCS platform, you can view your holdings via that platform.

    Also, you can also identify the Registrar of your shares and fill the e-dividend mandate form.

    If you have any unclaimed dividend under that stock, it will be visible and you can then claim it.

    Stocks have different Registrars, identify the Registrar of the stocks you held or currently holding and claim your dividend if any…

     

     

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    • Judith
      Judith
      2026-03-22T12:01:45+00:00Replied to answer on March 22, 2026 at 12:01 pm

      Thanks for the reply. I searched through the unclaimed dividend and saw my name on the list for both zenith bank and Fidelity bank. Now my question is, There is a number beside my names the heading said account #,( 882903 for zenith bank and 350883 for Fidelity bank) Is that my CSCS number or CHN nuRead more

      Thanks for the reply.
      I searched through the unclaimed dividend and saw my name on the list for both zenith bank and Fidelity bank.
      Now my question is,

      There is a number beside my names the heading said account #,( 882903 for zenith bank and 350883 for Fidelity bank)
      Is that my CSCS number or CHN number because I have lost all evidence of owing the shares.

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      • Edith Ejenavwo
        Edith Ejenavwo Contributor
        2026-03-22T15:51:18+00:00Replied to answer on March 22, 2026 at 3:51 pm

        The Clearing House Number (CHN) consist of 10 figures and it's a mixture of numbers and alphabets, while the CSCS doesn't have alphabets, it's just numbers and the CSCS acts as your account number in the stock market. Do you still remember the stockbroker you used, also, what year did you purchase tRead more

        The Clearing House Number (CHN) consist of 10 figures and it’s a mixture of numbers and alphabets, while the CSCS doesn’t have alphabets, it’s just numbers and the CSCS acts as your account number in the stock market.
        Do you still remember the stockbroker you used, also, what year did you purchase the stocks?

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      • Edith Ejenavwo
        Edith Ejenavwo Contributor
        2026-03-22T16:17:53+00:00Replied to answer on March 22, 2026 at 4:17 pm

        Since you have lost access to your stockbroker, use these alternative methods to retrieve your CSCS and CHN. 1. Email: Send an email to contact@cscs.ng requesting a "Global Search". 2. Phone call: Call CSCS using 0700 2255 2727. What to provide: Your full name, phone number, and BVN. The CSCS will uRead more

        Since you have lost access to your stockbroker, use these alternative methods to retrieve your CSCS and CHN.

        1. Email: Send an email to contact@cscs.ng requesting a “Global Search”.

        2. Phone call: Call CSCS using 0700 2255 2727.
        What to provide: Your full name, phone number, and BVN. The CSCS will use these to pull up all investments associated with your identity. It will also provide your CSCS and CHN.

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