How to fix account or CHN missing error on Afrinvest app?

This error is very common, so don’t panic. It simply means your account is not fully ready for stock trading yet.

Let me explain.

When you want to buy shares on any platform like Afrinvest, you must have something called a CSCS account and a CHN number. This is where your shares are stored safely in Nigeria.

If you see “account or CHN missing”, it means one of these things is happening:

Your account is not fully verified yet
Your CSCS account has not been created
Your CHN number has not been generated
Or your details have not been properly linked

Even the platform itself confirms that you must have a CSCS number before you can start trading, and this can take some time after registration.

Here’s Solutions..
First, check if your account verification is complete

Make sure you have submitted your BVN, ID card, and all required details

Second, wait for account approval
Sometimes it takes 24 to 48 hours or even longer

Third, check your email
Your CSCS and CHN details are usually sent there

Fourth, contact their customer support
Many users face this issue because their CHN was not issued on time, so you may need to follow up.

The truth is this…
You cannot buy stocks without a CHN because that is where your shares will be kept. Until that is ready, the app will keep showing that error.

Just be patient, complete your verification, and follow up if needed. Once your CHN is created, everything will start working normally.