I wrote to my registrar (veritas registrars limited) requesting for e-mandate form,and they replied “Daer valued shareholder,your mail is well received, copy of Your cscs statement to proceed with your request”
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I wrote to my registrar (veritas registrars limited) requesting for e-mandate form,and they replied “Daer valued shareholder,your mail is well received, copy of Your cscs statement to proceed with your request”
The registrar's reply is normal and legitimate. They are simply asking you to prove ownership of your shares before issuing the e-mandate form. Here's what their message means: "Dear valued shareholder, your mail is well received, copy of your CSCS statement to proceed with your request." What TheyRead more
The registrar’s reply is normal and legitimate. They are simply asking you to prove ownership of your shares before issuing the e-mandate form.
Here’s what their message means:
“Dear valued shareholder, your mail is well received, copy of your CSCS statement to proceed with your request.”
What They Are Asking From You
They want you to send:
Your CSCS Statement
This is a document showing:
Your name
Your CSCS number
The shares you own
Your stockbroker details
This helps them confirm that:
You are the real shareholder
They are sending the e-mandate to the correct person
How to Get Your CSCS Statement
You can get it from:
Option 1 (Best & Fastest)
Contact your stockbroker and request:
“Please send me my latest CSCS statement”
They usually send it within:
Few minutes
Or same day
Option 2
Login to your broker portal (if available):
InvestNaija
Afrinvest
Meristem
ARM Securities
etc.
Download your CSCS statement
What To Reply To Them
You can reply like this:
Email
Subject
Request for E-Mandate Form – CSCS Statement Attached
Dear Sir/Ma,
Thank you for your response.
Please find attached a copy of my CSCS statement as requested to enable you proceed with my request for the e-mandate form.
Kindly confirm receipt and advise on the next steps.
Thank you.
Best regards
[Your Name]
Important Tip (Very Important)
Make sure:
Your name on CSCS matches your bank account name
Your email is correct
Your phone number is correct
This helps avoid dividend payment delays.
You’re doing the right thing by setting up e-mandate early.
Many investors delay this and later struggle to receive dividends.
See lessThey are not stressing you. ✓ They are trying to verify ownership of your shares Your CSCS statement comes from: Central Securities Clearing System It shows: • the shares you own • your CHN (Clearing House Number) • your personal details Think of it as: ✓ proof that the shares belong to you Why theRead more
They are not stressing you.
✓ They are trying to verify ownership of your shares
Your CSCS statement comes from:
Central Securities Clearing System
It shows:
• the shares you own
• your CHN (Clearing House Number)
• your personal details
Think of it as:
✓ proof that the shares belong to you
Why the Registrar Is Asking for It
Let’s be very clear.
Before they activate e-dividend, they must confirm:
✓ you are the real owner
✓ the shares are correctly linked to you
So they request your CSCS statement to:
• match your name
• confirm your CHN
• avoid errors or fraud
Let Me Explain With a Simple Example So You Would Understand Better
Imagine someone walks into a bank and says:
“I want money from this account.”
Will the bank just give it?
No.
They will ask for:
✓ proof of ownership
That’s exactly what the registrar is doing.
What You Should Do Now
Step 1: Get Your CSCS Statement
You can get it from:
• your stockbroker (like InvestNaija)
• your trading platform
• or directly if you have CSCS access
Step 2: Check It Properly
Make sure:
• your name is correct
• your CHN is visible
• your shareholdings are listed
Step 3: Send It to the Registrar
Reply to:
Veritas Registrars Limited
Attach:
✓ your CSCS statement
Let Me Be Honest With You
This step is actually protecting you from:
• wrong dividend payments
• missing records
• future issues
Final Truth
The registrar is not delaying you.
✓ They are validating you.
Let Me Leave You With This
In investing, small verification steps like this…
are what prevent big problems later.
So instead of asking:
• “Why are they stressing me?”
Ask:
✓ “Is my record properly set up?”
Because once this is done correctly…
✓ your dividends will flow smoothly without issues.
Rose Ejituru
See less