Please is it a generate problem since Monday I can’t complete any transaction on my investnaija app.
Is anyone sharing my frustration with the app and how did you navigate through it
Thanks.
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Yes—you’re likely not the only one facing this. From recent public feedback, multiple users have reported problems with InvestNaija including: inability to complete transactions, login failures, delayed wallet funding, BVN/verification issues, withdrawals or sales not reflecting quickly. That suggesRead more
Yes—you’re likely not the only one facing this.
See lessFrom recent public feedback, multiple users have reported problems with InvestNaija including:
inability to complete transactions,
login failures,
delayed wallet funding,
BVN/verification issues,
withdrawals or sales not reflecting quickly.
That suggests it may be a broader system issue, not just your phone or account.
What others seem to be experiencing
On their app reviews, some users recently complained that:
“the app has refused opening”
“OTP is triggered but will never arrive”
“unable to move past verification”
transaction delays and poor support response.
InvestNaija replied to some users saying:
“The app is now fully operational… If the issue persists, contact us…”
So it’s possible they’ve had intermittent outages or backend issues that affect some users longer than others.
How to navigate it (practical steps)
1. Check whether it’s app-specific or account-specific
Try all three:
Log in through the web portal: InvestNaija Web Login
Update the app (there was an update on May 12).
Switch network (Wi-Fi ↔ mobile data)
If web login works but app doesn’t, it’s likely an app bug.
2. Don’t keep retrying transactions repeatedly
If it’s a buy/sell/fund transaction, avoid multiple attempts—you could risk:
duplicate debits, or
confusion about order status.
Check:
your bank debit alerts
your InvestNaija wallet balance
your order history
Take screenshots of everything.
3. Contact support directly (best next step)
Use their official channels:
Email: ****
Phone: 0700INVESTNAIJA (listed as 070046837862452)
Website: InvestNaija Support
When you contact them, include:
your registered email
phone number
exact issue (“unable to complete transaction since Monday”)
date/time attempted
screenshots
A concise message works well:
Hello, I’ve been unable to complete transactions on my InvestNaija app since Monday. I’ve tried multiple times and the issue persists. Please help confirm whether there’s a system issue and assist with resolving my account. Registered email: [your email].
4. If it’s an urgent stock trade
Since InvestNaija is powered by Chapel Hill Denham�, ask support whether they can process or confirm the transaction manually—especially if market timing matters.
My read on your situation
Given that you’ve already mentioned funding delays and MMF delays before, this sounds consistent with the same service instability—not necessarily something wrong with your account.