I’ve been trying to buy stock from investnaija but it keep directing me to login through web even after updating my app
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What you are experiencing is likely one of these issues: InvestNaija may be forcing web authentication for stock trading Some investment apps separate normal app login from actual stock-trading authorization. When you try to buy stocks, they may redirect you to the web portal for: KYC verification CRead more
What you are experiencing is likely one of these issues:
See lessInvestNaija may be forcing web authentication for stock trading
Some investment apps separate normal app login from actual stock-trading authorization. When you try to buy stocks, they may redirect you to the web portal for:
KYC verification
CSCS activation
Trading mandate confirmation
Risk disclosure acceptance
Password revalidation/session refresh
Your trading profile may not be fully activated
Since you mentioned earlier that your account setup and MMF registration were delayed, it is possible your:
CSCS account is not fully linked yet
NGX trading profile is pending approval
brokerage activation is incomplete
In such cases, the app redirects users to the web version to complete pending onboarding steps.
The app update may not have fixed the backend issue
Recent app reviews still mention login and trading-related problems on both Android and iOS.
Session/token synchronization issue
Sometimes after an app update:
old login tokens expire
biometric login conflicts with new authentication
cached data becomes corrupted
That can force web login repeatedly.
What you should do now:
Log out completely from the app
Clear app cache/data
Login again manually (not biometric first)
Try completing the web login once
Check if there is any prompt asking you to:
update profile
accept agreements
complete KYC
activate trading account
Then return to the app and test stock purchase again.
If it still persists, contact support and specifically ask:
“Has my stock trading profile and CSCS linkage been fully activated for NGX trading? The app keeps redirecting me to web login before I can buy stocks.”
You can also use their official site:
InvestNaija official website
And their signup/help page:
InvestNaija web portal
Given the multiple complaints about delays and trading glitches from users recently, this may genuinely be a platform-side issue rather than something wrong from your end.