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Kelvin Kanayochukwu
Kelvin Kanayochukwu
Asked: April 18, 20262026-04-18T15:33:40+00:00 2026-04-18T15:33:40+00:00In: INVESTING & WEALTH BUILDING

What can I do if I lost my share certificate and stopped receiving dividends in Nigeria?

Evening sir,
I bought some share with access bank and daar communication (umbrella company for AIT) this should be about 10 years ago , with my share certificate allocated to me and even some dividend was coming scarcely because the box office I use was a bit far from my place of residence then I usually get the dividend letter late .but it About 10 year or more no dividend received and also I misplaced the shares certificate too .what can i do

dividendsshare certificate
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  1. Ochoyoda
    Ochoyoda Educator
    2026-04-18T15:54:05+00:00Added an answer on April 18, 2026 at 3:54 pm

    You're not alone — this happens to many Nigerians who bought shares years ago. The good news is your shares are NOT lost, even if: You stopped receiving dividends You misplaced your share certificate It's been over 10 years Let me walk you through exactly what to do step-by-step 👇 First — Your ShareRead more

    You’re not alone — this happens to many Nigerians who bought shares years ago. The good news is your shares are NOT lost, even if:
    You stopped receiving dividends
    You misplaced your share certificate
    It’s been over 10 years
    Let me walk you through exactly what to do step-by-step 👇
    First — Your Shares Are Still Yours
    If you bought shares in:
    Access Holdings Plc (formerly Access Bank)
    DAAR Communications Plc (owners of African Independent Television (AIT))
    Your shares are recorded in:
    Registrar records
    Or Central Securities Clearing System (CSCS)
    So even if certificate is lost, you can recover everything.
    Why You Stopped Receiving Dividends
    Most likely reasons:
    You didn’t complete E-Dividend registration
    Your address changed
    Registrar couldn’t reach you
    Dividends moved to Unclaimed Dividend Account
    Don’t worry — you can still claim them (even after 10 years).
    Step-By-Step: What You Should Do Now
    Step 1 — Contact the Registrars
    Every company has a registrar managing shareholder records.
    For Access Holdings
    Registrar:
    Coronation Registrars Limited
    For DAAR Communications
    Registrar:
    Africa Prudential Plc
    Contact them and tell them:
    “I bought shares over 10 years ago, lost my certificate, and stopped receiving dividends. I want to update my records and claim my dividends.”
    Step 2 — Request These Things
    Tell them you want:
    Share verification
    Lost certificate replacement
    Unclaimed dividend claim
    E-Dividend registration
    Step 3 — Documents You’ll Need
    Usually:
    Valid ID (NIN / Driver’s License / Passport)
    Passport photograph
    Bank account details
    Old address (if you remember)
    Phone number used then (if possible)
    Step 4 — Fill E-Dividend Form
    This ensures:
    Dividends go directly to your bank
    No more lost dividend letters
    Very Important (Good News)
    Even if you never claimed dividends for 10 years:
    You can still recover:
    All past dividends
    Bonus shares (if any)
    Rights issues (if any)
    One More Thing — Your Shares May Have Grown
    For example:
    Access Holdings Plc has issued bonus shares multiple times
    Your original shares may now be more than you bought
    You might be surprised how much you now own.
    Faster Option (Recommended)
    You can also go through:
    Your stockbroker (if you remember who you used)
    Or any new stockbroker to help trace
    They can check through:
    Nigerian Exchange Group
    Central Securities Clearing System

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