What Should I Do If My Stock Trades Were Duplicated Due to Broker Network Issues in Nigeria?

You should complain immediately — do NOT start paying back yet.

Since this happened due to a network glitch from your broker, the responsibility is likely on Afrinvest Securities Limited, not you.

Let me explain clearly.

What Likely Happened

During the glitch:

You clicked Buy once (or a few times)

System executed multiple orders

Shares of Nigerian Exchange Group Plc were credited

Your account balance went negative

This is called: Duplicate Execution / Erroneous Trade

This is not your fault if caused by their system.

What You Should Do Immediately (Important)

Do these right now:

1. Take Screenshots

Capture:

Negative balance

Trade history

Date & time of trades

Quantity executed

This protects you.

2. Contact Afrinvest Immediately

Send:

Email

WhatsApp (if available)

Call customer support

Use subject like: “Duplicate Trades Due to System Glitch — Urgent”

Why You Should NOT Pay Yet

Because:

The trades may be reversed

They may cancel duplicate orders

They may adjust your balance

If you pay now:

You accept responsibility

Harder to reverse later

What Usually Happens in Situations Like This

Brokers normally:

Reverse duplicate trades OR

Adjust negative balance OR

Sell excess shares automatically

But they must investigate first.

My Strong Recommendation

✅ Complain immediately

✅ Provide evidence

✅ Wait for resolution

❌ Don’t pay yet

❌ Don’t sell shares yet (unless instructed)