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Home/ Questions/Q 18748
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Stephen
Stephen
Asked: April 9, 20262026-04-09T16:00:54+00:00 2026-04-09T16:00:54+00:00In: INVESTING & WEALTH BUILDING

Why Am I Getting “Invalid or Expired Token” Error on InvestNaija in Nigeria?

Why am I getting message like invalid or expired investnaija token anytime I want to access my mmf and equity fund

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  1. Ochoyoda
    Ochoyoda Contributor
    2026-04-09T19:47:37+00:00Added an answer on April 9, 2026 at 7:47 pm

    If you're getting "Invalid or Expired Token" on InvestNaija when trying to access your MMF (Money Market Fund) or Equity Fund, it usually means your login authentication session has expired or failed. Here are the most common causes and fixes: Why You're Seeing "Invalid or Expired Token" 1. SessionRead more

    If you’re getting “Invalid or Expired Token” on InvestNaija when trying to access your MMF (Money Market Fund) or Equity Fund, it usually means your login authentication session has expired or failed.
    Here are the most common causes and fixes:
    Why You’re Seeing “Invalid or Expired Token”
    1. Session Timeout (Most Common)
    InvestNaija automatically logs you out after some time for security.
    Fix
    Log out completely
    Close the app
    Reopen and log in again
    2. Expired OTP / Authentication Code
    If you’re using OTP/email verification, it expires quickly (usually 2–5 minutes).
    Fix
    Request a new OTP
    Use it immediately
    3. App Bug or Glitch
    This happens often with investment apps.
    Fix
    Clear app cache
    Update app
    Reinstall app (if needed)
    Steps (Android):
    Settings
    Apps
    InvestNaija
    Storage
    Clear Cache
    4. Poor Internet Connection
    Sometimes the token expires if connection drops.
    Fix
    Switch network (Wi-Fi ↔ Mobile data)
    5. Account Security Lock
    Sometimes they temporarily lock sessions for security reasons.
    Fix
    Wait 10–15 minutes
    Try again
    Since You Also Mentioned Earlier:
    You previously said:
    You couldn’t withdraw
    You were asked for email and token
    You only receive email OTP
    This may mean:
    They expect Google Authenticator token
    But you were never set up for it
    This is very common with InvestNaija users.
    Best Immediate Solution
    Contact InvestNaija support:
    In-app support
    Email support
    WhatsApp (if available)
    Tell them:
    “I’m getting invalid or expired token and I was never given authenticator setup.”

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