Why Am I Getting “Invalid or Expired Token” Error on InvestNaija in Nigeria?

If you’re getting “Invalid or Expired Token” on InvestNaija when trying to access your MMF (Money Market Fund) or Equity Fund, it usually means your login authentication session has expired or failed.
Here are the most common causes and fixes:
Why You’re Seeing “Invalid or Expired Token”
1. Session Timeout (Most Common)
InvestNaija automatically logs you out after some time for security.
Fix
Log out completely
Close the app
Reopen and log in again
2. Expired OTP / Authentication Code
If you’re using OTP/email verification, it expires quickly (usually 2–5 minutes).
Fix
Request a new OTP
Use it immediately
3. App Bug or Glitch
This happens often with investment apps.
Fix
Clear app cache
Update app
Reinstall app (if needed)
Steps (Android):
Settings
Apps
InvestNaija
Storage
Clear Cache
4. Poor Internet Connection
Sometimes the token expires if connection drops.
Fix
Switch network (Wi-Fi ↔ Mobile data)
5. Account Security Lock
Sometimes they temporarily lock sessions for security reasons.
Fix
Wait 10–15 minutes
Try again
Since You Also Mentioned Earlier:
You previously said:
You couldn’t withdraw
You were asked for email and token
You only receive email OTP
This may mean:
They expect Google Authenticator token
But you were never set up for it
This is very common with InvestNaija users.
Best Immediate Solution
Contact InvestNaija support:
In-app support
Email support
WhatsApp (if available)
Tell them:
“I’m getting invalid or expired token and I was never given authenticator setup.”