My invest nija app did not open for business today and I hav network. It continued to say ” say unable to fetch security details.
Fokona Latest Questions
Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
Please briefly explain why you feel this question should be reported.
Please briefly explain why you feel this answer should be reported.
Please briefly explain why you feel this user should be reported.
My invest nija app did not open for business today and I hav network. It continued to say ” say unable to fetch security details.
Oh, I understand how frustrating that can be! When your Invest Naija app is not opening and showing a message like "unable to fetch security details," there are a few simple steps you can take to troubleshoot the issue: 1. Check your internet connection: Make sure you have a stable internet connectiRead more
Oh, I understand how frustrating that can be! When your Invest Naija app is not opening and showing a message like “unable to fetch security details,” there are a few simple steps you can take to troubleshoot the issue:
1. Check your internet connection: Make sure you have a stable internet connection. Sometimes poor network connectivity can prevent the app from loading properly.
2. Restart your phone: Sometimes, simply restarting your phone can resolve technical glitches and allow the app to function normally.
3. Clear app cache: You can try clearing the cache of the Invest Naija app. This action will remove temporary files that may be causing the app to malfunction.
4. Update the app: Make sure you have the latest version of the Invest Naija app installed on your phone. Developers often release updates to fix bugs and improve performance.
5. Contact customer support: If none of the above steps work, reach out to the customer support team of Invest Naija for further assistance. They may provide specific solutions based on the issue you’re facing.
Remember, it’s essential to keep calm and patient when dealing with technical difficulties. These steps can often help resolve the problem and get you back to using the app smoothly. Let me know if you need more help or if you have any other questions related to investing or finance!
Now, what other investment apps do you use apart from Invest Naija?
See lessI think the problem is general. Perhaps they've not fully done with the maintenance. I tried to fund my trading wallet yesterday but it was to no avail.
I think the problem is general. Perhaps they’ve not fully done with the maintenance. I tried to fund my trading wallet yesterday but it was to no avail.
See lessThe error "Unable to fetch security details" on the InvestNaija app is usually caused by one of these issues: A temporary server problem on InvestNaija's end. An expired or corrupted security certificate/token in the app. An outdated version of the app. A network issue, even if your internet appearsRead more
The error “Unable to fetch security details” on the InvestNaija app is usually caused by one of these issues:
See lessA temporary server problem on InvestNaija’s end.
An expired or corrupted security certificate/token in the app.
An outdated version of the app.
A network issue, even if your internet appears to be working.
Scheduled maintenance by the platform.
Here are some steps you can try:
Force close the app and open it again.
Switch between mobile data and Wi-Fi.
Restart your phone.
Check the Google Play Store to see if an update is available for the InvestNaija app.
Clear the app’s cache (Settings → Apps → InvestNaija → Storage → Clear Cache). Avoid clearing data unless you know your login details.
If the issue persists, uninstall and reinstall the app.
If none of these work, it’s likely to be a problem on InvestNaija’s servers. In that case:
Wait for 30–60 minutes and try again.
Log in through the InvestNaija web portal if you need urgent access.
Contact InvestNaija customer support and include a screenshot of the error message.